The turn clock
A turn, from keys to keys
Hours are typical for a 72-hour full repaint in an empty unit. Smaller units run the same steps in fewer hours.
- 01Hours 0 to 4
Step 1: Keys and walk
You: leave the key or set the lockbox
You'll see: a text that the crew is in, with first photos
- 02Hours 4 to 20
Step 2: Patch and prime
You: nothing
You'll see: patched walls and a covered unit
- 03Hours 20 to 44
Step 3: Paint
You: tell us if the color on file has changed
You'll see: ceilings, walls, trim and doors done
- 04Hours 44 to 64
Step 4: Touch-up and tape-pull
You: nothing
You'll see: covers out and a unit that looks finished
- 05Hours 64 to 72
Step 5: Final walk and keys back
You: open the report, walk it if you like
You'll see: room-by-room photos and keys returned
The turn report
One text per stage, one report at the end
You shouldn't have to call to find out where a unit stands.
The turn desk texts when a crew arrives, when prep is done and when the unit is finished. The final report is a set of photos room by room, with the keys or lockbox status.
Photos before and after prep
A note on anything found behind a wall or under a cover
A written line for any extra work, before it starts
When a turn runs long
What can add hours
We tell you when one of these is in play, with a photo, before it moves the date.
Humid weather
In a Memphis summer, paint cures slower in a closed unit with the air off. A second coat can wait a few hours.
Damage behind paint
A soft patch of drywall or a water stain needs repair by someone, and a note to you first.
Late keys
A key that reaches the crew after the start time shifts every step behind it.
Unit not empty
Furniture or belongings left in a unit slow the covers and the walk.
Plan a lease-up around a real window.
Send the units and the move-out dates and we'll write the window into the bid.